Freelancer | VA | Fraud Specialist | Customer Service Rep

Overview

Looking for full-time work (12 hours/day)

at $4.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 20th, 2024 (today)

Member Since

July 16th, 2024

Profile Description

I am proficient in a variety of online tools and software, including Microsoft Office Suite, Google Suite, Zendesk, Slack, and Zoom. My ability to quickly adapt to new technologies and platforms makes me well-suited for collaborating with your team in a virtual environment.With years of experience delivering professional, efficient, and high-quality service to multiple companies, I have developed strong communication skills, particularly when engaging with clients via phone and email.In addition to my core expertise, I am a creative individual who can design logos, posters, and videos for company events or promotions. This can be offered as an additional service, providing added value.I am a hardworking, resourceful professional fully committed to delivering high-quality work and exceeding client expectations.
Additional Skills:- Proficient in MS Office (Word, Excel, PowerPoint)- Skilled in CMT tools (Zendesk, Hubspot, Gorgias)- Experienced in email, Outlook, and chat support- Data entry and data encoding- Customer service and technical support expertise- Excellent oral and written communication skills- Strong attention to detail- Highly developed interpersonal and analytical skills- Proven ability to thrive in fast-paced environments- Effective under pressure- Dedicated to achieving and exceeding customer satisfaction- Knowledgeable in various computer software programs- Positive, helpful attitude and team player- Self-motivated, adaptable, and creative