Rachel

Customer Service Analyst

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

September 19th, 2024 (today)

Member Since

July 15th, 2024

Profile Description

I am a dedicated General Virtual Assistant and Customer Service Representative with a proven track record in optimizing operations and driving customer satisfactions.
I am a fast learner with a strong ability to adapt to new technologies and process tool updates seamlessly. 

With over 6 years of experience in client relationship management and customer service, providing exceptional administrative support, I am confident in my ability to contribute effectively to your team.
My expertise lies in resolving customer issues swiftly while maintaining a compassionate tone, ensuring that every interaction with customers ends positively. In my previous customer service team, I have been recognized as one of the representatives that can build rapport with customers despite the reason for contact is an issue with their service.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Worked as a Technical Support Representative for AT&T Uverse. Processing inbound and outbound calls for customers of Uverse all of over the United States.

Office and Administration » Personal Assistant

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Human Resources » Recruiting » Talent Acquisition

Experience: 6 months - 1 year

Worked as a Talent Acquisition Representative of HR Specialist in UPS. Hiring Drivers and Package Handlers all over the US.

Basic Information

Age
24
Gender
Female
Website
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Address
Sampaloc, Metro Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 33%
Influence: 7%
Steadiness: 32%
Compliance: 28%
English
C2(Advanced/Mastery)
Uploaded ID
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