I am a detail oriented
quality specialist with 12 years of experience in
data analysis. Skilled in conducting audits and data analysis as well as root cause analysis. Identify opportunities and recommend actions for process improvement. Facilitates quality discussions and calibrations both internal and external. Created the quality framework from new hire to go live. Was able to lead a quality analyst team for voice and non-voice account.
Experience: 10+ years
auditing and analyzing data for voice and non voice account Root cause analysis Process improvement recommendation Quality discussion facilitation Facilitate calibrations for process alignment Weekly and monthly business review presentation for quality Team lead
Experience: 6 months - 1 year
Processing accounts payable for 1 year.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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