Catherine

Customer Service/ Collections / Lead Generation Specialist

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

August 11th, 2024 (28 days ago)

Member Since

July 15th, 2024

Profile Description

* Customer Service
* Collections 
* Lead Generation
* Human Resources

WORK EXPERIENCES:

* Environmental Health and Safety Coordinator - perform administrative tasks, reviewing,
planning, promoting, executing and monitoring of
Environmental and Health programs, manuals and
compliances in the workplace, conduct Occupational Safety and Health (OSH) to newly hired and current employees.

* Operations Manager - worked in a start up company that supports business with home health agencies. I handled Team Leads of different department, manage and determine staffing requirement, work assignment, evaluate performance reviews and overall team effectiveness.

* Human Resources Coordinator - schedule meetings, applicant interviews, HR events and agendas. Perform job orientations and respond to internal and external HR related inquiries. 

* Lead Generation Specialist - I do research and identify potential home health companies that align with company's services. I initiate contact with the key decision-maker within targeted home health company through cold calling. I set appointments with qualified prospects and arrange meetings or calls with the CEO to discuss possible partnership opportunities. 

* Worked as a Collections Team Lead (Auto-Finance account) for over 9 years handling low risk to high risk delinquency. 

* Worked as a Customer Service Representative and Escalation agent where I practiced giving excellent customer service over the phone.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have more than 2 years of experience in customer service, specifically handling auto-finance accounts. With this experience, I also became an escalation agent, adept at resolving complex issues.

Office and Administration » Debt Collection

Experience: 5 - 10 years

I have more than 7 years of experience as a team leader in auto-finance collections. I have experienced handling collections ranging from low-risk to high risk accounts and am also experienced in skip tracing.

Other Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Orders Verifier Insurance Verifier Order Management

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

I have less than a year of experience in lead generation, specifically in researching potential home health companies that align with our company's services. I set appointments with qualified prospects and arrange meetings with our CEO.

Basic Information

Age
39
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tondo I/II, Manila
Tests Taken
IQ
Score:  117
DISC
Dominance: 29%
Influence: 41%
Steadiness: 17%
Compliance: 13%
English
C1(Advanced)
Uploaded ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »