Technical Support Specialist | Customer Support Representative

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

High school diploma

Last Active

November 8th, 2024 (8 days ago)

Member Since

July 14th, 2024

Profile Description

I am a skilled Technical Support Specialist, with more than 6 years of experience in offering high quality technical support and customer service. I excel in diagnosing and resolving hardware, software and network issues for both users and corporate clients. My approach to troubleshooting is patient and methodical coupled with communication skills and a firm dedication to improving user satisfaction.
I have knowledge of operating systems such as Android, IOS and Windows along with software applications and hardware components. Familiarity with support tools and ticketing systems.
I can demonstrate the ability to diagnose problems effectively and apply solutions promptly. Skilled at identifying root causes and preventing issues.
I have strong interpersonal skills focused on communication. Committed to delivering support experiences and fostering lasting customer relationships.
I am a learner who can easily adjust to new technologies and systems. Capable of handling demanding situations while managing tasks effectively.
Also, Collaborative team player always willing to assist colleagues for the success of the team. Experience in training and guiding staff members.
With an interest in technology and a commitment to assisting others I am always on the lookout for chances to enhance my abilities and understanding. I am excited about the prospect of contributing my know-how to a company where I can play a role, in both technical operations and customer assistance.
I am a Team player, hardworking, fast learner, Exciting to work with, Passionate and Eager to learn new things. I can Communicate well in English language to assure Good service.
I can be very useful in your team, since my main objective to my clients is to give a Outstanding results. Long term Relationship, Professionalism, and Leave them 100% Satisfied with my work.