Looking for someone who is a "people" person with around 4+ years of customer service experience, strongly detail-oriented, tech-savvy, has good verbal and written communication skills and a typing speed of 57 wpm, possesses a positive "CAN DO" attitude, and is constantly excited to learn new things each day? Look no further!
WHY ME?
> Ample experience as a Hotel Receptionist, a Marketing Manager, Service Coordinator (with Rostering specialty), and a US Telco Customer Service Representative
> Can start immediately and willing to commit full-time
> Proficient in MS Applications, entry knowledge in Airbnb (WILLING TO UPSKILL AND LEARN)
> Flexible schedule (amenable to work on shifting schedules EST)
> Team player/ can work independently
> WILLING TO LEARN AND UPSKILL/ open to try any niche as long as training is provided
> Good written and verbal skills
> Handled room/tour/travel/transportation booking inquiries, through the phone, in-person, and via mail
> Conducted inbound calls to US clients (became a candidate for "top agent" in my Telco account)
> Resolved customer complaints in a proactive communication measure resulting in a decrease in customer escalation and a boost in positive feedback
> Detail-Oriented Data Entry Skills
> Strong Interpersonal and Customer service skills
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
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