Mary
Front desk receptionist / Customer Service Assistant
Overview
Looking for full-time work (7 hours/day)
at $2.00/hour ($308.00/month)
Bachelors degree
Last Active
September 20th, 2024 (today)
Member Since
July 12th, 2024
Profile Description
* Greeted guest at front desk and engaged in pleasant conversations while managing check in-process
* Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
* Answered multi-line phone system and transferred callers to appropriate department or staff member
* Scheduled appointments accurately using reservation software, reducing conflicts or double bookings
* Developed strong working relationships with tea
* Entered and updated sensitive customer information during check-ins and room change
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
In my previous job as front desk receptionist it was part of my job to respond to clients email. Key responsibilities are solving customer issues, promoting products and services, and to be familiar to help desk software
Customer Support » Sales Support » Hotel Booking
Experience: Less than 6 months
I am proficient in customer service in hotel booking considering it was part of my job description to cater the customer need to book for hotel stay and to provide a safe place to rest. Key responsibilities are book hotel reservations, and introduce to customer customer amenities to enjoy while staying in the hotel
Office and Administration » Transcription » Typing
Experience: Less than 6 months
I am computer literate and as a front desk receptionist before I was also tasked to actively input information in our computer system. Key responsibilities are responding to customer queries in a timely and accurate way, via phone, email or chat and to gather customer feedback regarding the service provided
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Zamboanga, Zamboanga del Sur
- Tests Taken
- IQ
- Score: 65
- DISC
- Dominance: 29%
- Influence: 36%
- Steadiness: 29%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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