Customer service expert with a background in supporting telecommunications and e-commerce accounts.
Experienced Real-Time Analyst skilled in data analysis and operational optimization. Seeking a new challenge to
contribute my skills in a dynamic environment.
Experience: 1 - 2 years
As a chat support agent, I handled buy and sell queries, managing up to three concurrent chats at a time.
Experience: 1 - 2 years
Experience: 2 - 5 years
Customer Service Support for Sales and Tech Support in BPO company
Experience: 2 - 5 years
Responded promptly to customer inquiries, providing information and resolving issues to ensure a positive customer experience.
Experience: 6 months - 1 year
In my first company, I worked as a tech support agent handling prepaid Comcast WiFi. I assisted customers in troubleshooting their modems to ensure proper functionality and helped them manage their invoices to stay up to date with payments.
Experience: 6 months - 1 year
As a customer service support agent, I handled both selling and buying queries. I assisted customers in purchasing items by providing detailed information about each product and outlining the inclusions they would receive with their purchases.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Handled both buy and sell department.
Experience: Less than 6 months
While working as a Sales Representative at VXI Global, I handled emails, managing two concurrent tasks: responding to customer queries and sending outbound emails for follow-ups.
Experience: 6 months - 1 year
Currently working as a scheduler at VXI Global, you develop shift schedules based on forecasted workload. You also analyze historical data to predict future staffing requirements.
Experience: 2 - 5 years
I use Outlook for managing personal emails and calendars. Additionally, I use both Teams and Outlook to facilitate communication and collaboration among team members.
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