Social Media Manager

Provide technical services on clients mobile and broadband service including resolving mobile and internet service and technician dispatch. I had been handling escalated calls from clients as well.

Assist clients on their account related concerns (billing and account maintenance). Also includes pitching Telco products and services. Retain clients through consistently delivering high standard customer service. Take supervisory calls and assist on agents coaching and performance development.

Assist on database management. Update website by collecting data properties. Provides marketing via e-flyers, signages and web posting. Obtain exclusive marketing appointments for properties

Aspiring social media copywriter with a passion for creating engaging, scroll-stopping content. Learning to write attention-grabbing captions, compelling ad copy, and brand-focused messaging that boosts engagement and drives conversions. Exploring best practices for different platforms, hashtag strategies, and audience engagement techniques to build strong online communities.

Aspiring social media content creator with beginner-level photo editing skills using Canva. Learning to design eye-catching posts, engaging stories, and attention-grabbing thumbnails with filters, text overlays, and graphic elements. Exploring Canva’s templates, color schemes, and branding tools to create visually appealing content that boosts engagement and captures audience interest.

Aspiring social media video editor with beginner-level skills in creating engaging and dynamic content. Learning to trim clips, add text overlays, transitions, and effects using user-friendly tools like Canva and CapCut. Exploring trending video formats, music, and storytelling techniques to craft attention-grabbing reels, TikToks, and social media ads that boost engagement and audience interaction.