Customer Service Representative|General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 2nd, 2024 (today)

Member Since

July 5th, 2024

Profile Description

Have you been looking for a personal virtual assistant? 

Why you should select me as a personal virtual assistant? 

I am a dedicated virtual assistant meticulous professional with extensive experience in handling customer services and administrative work. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management, Email Handling, and other general admin tasks. 

I've been a customer service representative for 1 year and 7 months now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. Being positive, my drive, and eagerness to explore make me the best at what I do.

Here are the following services I can offer to you and your business:

-Administrative Support 
-File and document organization
-Email monitoring and organizing
-Travel arrangements
-Writing and maintaining records
-Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
-Social media marketing (Creating Ads on Facebook, and Instagram)
-Content Creation
-Calendar and Schedule Management using Google Calendar, and Calendly
-Research, Data Collection, and Data Entry
-Social media community engagement
-Product Research, and Web Research
-Creating social media graphics, brochures, flyers, and banners using Canva and more.
-Meeting Presentation Creator
-Search Engine Optimization Knowledge (SEO)
-Website Management (Creating, Scheduling Posts)
-Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
-Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
-Advance Knowledge in Task Management Tool like Trello and Asana
-Managing electronic contracts using DocuSign and Eversign
-Document conversions (PDF, Word, Excel, Text)
-Project Management
-Transcription: Transcribing audios/videos
-Communication with clients via telephone, email, messenger systems, social media platforms
-Data entry - gathering data from a website and entering it into a spreadsheet
-Retype Scanned Pages or PDF Other administrative support.

I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.

So, if you hire me, I can assure you that you will not regret your decision.