Customer Support:
Order processing & Fulfillment
Shopify platform
Social media moderation
Trustpilot reviews
Klarna dispute cases
PayPal dispute cases
Amazon Seller Central - customer support & order fulfillment
Basic Product Listing & Research
Etsy customer support & order fulfillment
AliExpress dropshipping
Youtube comments/messagingTikTok comments/messaging
Helpdesk tools: Freshdesk, Zendesk, Gorgias, HelpScout, ReAmaze
Google Applications: Gmail, Google docs, Sheets, and Drive
Communication tools: WhatsApp, Slack,
Notion
ClickUp, Trello,
DeepL as a language translator
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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