Kelvin

Customer Service Representative | Former Team Leader

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

October 6th, 2024 (today)

Member Since

July 3rd, 2024

Profile Description

Hello!
I'm Kelvin, a highly skilled and experienced travel technology professional with a strong background in Galileo, Sabre, Worldpan and Farelogix systems. With couple of years of experience in the travel industry, I've developed a deep understanding of these systems and have a proven track record of delivering high-quality solutions for clients.
Expertise:
Galileo: I have extensive knowledge of Galileo's GDS system, including its features, functionality, and integration with other systems.
Worldspan and Sabre: I'm well-versed in Worldspan and Sabre's cryptic commands, pricing and masking with experience in implementing and optimizing these solutions for clients.
Farelogix: I've worked with Farelogix's GDS resolving voluntary/involuntary changes in flight reservations.
Skills:
Travel Technology: I have a strong understanding of travel technology concepts, including GDS systems.
Systems Integration: I've experience integrating multiple systems, including Galileo, Sabre, and Farelogix, to create seamless solutions for clients.
Provide expert advice on Galileo, Worldspan, Sabre, and Farelogix systems
Develop and implement customized solutions for clients
Integrate multiple systems to create seamless solutions
Manage projects from concept to delivery
Why work with me?
I'm a dedicated professional with a passion for delivering high-quality solutions with efficiency. My extensive knowledge of Galileo, Worldpan, Sabre, and Farelogix systems allows me to provide expert advice and support. My experience working with clients in the travel industry has given me a unique understanding of their needs and challenges. I'm committed to building strong relationships with my clients and delivering exceptional results.
Let's connect!
If you're looking for a trusted partner to help you achieve your goals in the travel technology space, let's connect! I'd love to discuss how my skills and expertise can benefit your business.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Highly skilled and compassionate customer service professional with 5+ years of experience in providing top-notch support to customers. Proven track record of resolving complex issues, exceeding customer satisfaction targets, and promoting a positive brand image. Key Strengths: Excellent communication and interpersonal skills Ability to work under pressure and manage multiple customer interactions simultaneously Strong problem-solving skills, with a focus on finding creative solutions to complex issues Highly organized and detail-oriented, with a strong focus on quality and accuracy

Office and Administration » Team Leadership

Experience: 2 - 5 years

Results-driven and innovative team leader with 3+ years of experience in leading high-performing teams to achieve exceptional results. Proven track record of developing and motivating teams, improving processes, and driving business growth. Key Leadership Skills: Strategic Planning: Developed and implemented comprehensive plans to achieve business objectives, aligning team goals with company strategy. Team Building: Built and led high-performing teams, fostering a culture of collaboration, open communication, and continuous learning. Mentorship: Mentored and coached team members to improve skills, address performance gaps, and promote career development. Communication: Effectively communicated with stakeholders, including team members, customers, and senior leadership.

Other Skills

Basic Information

Age
32
Gender
Male
Website
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Address
Angeles, Pampanga
Tests Taken
DISC
Dominance: 22
Influence: 11
Steadiness: 28
Compliance: 39
English
C1(Advanced)
Uploaded ID
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