As a dedicated QA Supervisor with nearly two years of supervisory experience and over seven years in quality analysis and data management, I bring a wealth of expertise to ensure top-notch quality and efficiency in business operations. My background includes four years as a Quality Analyst, three months as a Subject Matter Expert (SME), and five years as a Data Encoder. I am adept at leveraging advanced analytical skills, Excel macros, and Google Apps Script to optimize workflows and maintain high standards of accuracy and performance.I have extensive experience in the BPO industry, particularly within healthcare and FTS accounts, focusing on invoices and funds. My leadership training, coupled with my ability to develop and motivate teams, allows me to deliver outstanding results and client satisfaction. I excel in reporting and managing data, ensuring detailed and accurate documentation and analysis.Proficient in Microsoft applications and Google Workspace, I ensure seamless integration and execution of tasks. Committed to providing 100% quality work, I am looking forward to contributing to an organization that values excellence and continuous improvement.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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