Francesca

Customer Service Rep |Email Support | Order Entry

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 6th, 2024 (34 days ago)

Member Since

July 1st, 2024

Profile Description

Hello! My name is Cheska! I have almost 7 years of work experience as a Customer Service representative.

With 7 years of dedicated experience as an Email Support and Order Entry, I have honed my skills in providing exceptional customer service, managing orders with precision, and ensuring smooth communication between clients and the company. 

My background includes handling high volumes of inquiries, resolving issues efficiently, managing billing disputes, and handling escalations. I am passionate about delivering top-notch service and continually seek ways to improve processes and enhance customer satisfaction.

Now, I am eager to transition into the Virtual Assistant world, looking for a client where I can apply my skills and knowledge to support their business needs.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Handled customer requests, inquiries, billing disputes and escalations thru Email.

Office and Administration » Data Entry

Experience: 5 - 10 years

Marketing » Sales » Order Management

Experience: 5 - 10 years

Other Skills

Marketing » Content Creation » Video Content Creation

Experience: 1 - 2 years

I love taking photos and videos. I also enjoy editting videos using CapCut and posting it in my social media accounts.

Office and Administration » Email Handling

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
Malabon, Metro Manila
Tests Taken
IQ
Score:  121
DISC
Dominance: 36
Influence: 27
Steadiness: 32
Compliance: 5
English
B2(Upper Intermediate)
Uploaded ID
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