Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($699.99/month)
Bachelors degree
Last Active
February 2nd, 2025 (7 days ago)
Member Since
July 1st, 2024
Profile Description
Real Time Analyst
Analyzing and Forecasting to manage out the flow of volume of contacts coming
Coordinating from different territories send the waiting contacts or assist their queries
Coordinating with officers and managers to provide real-time updates on performance and work together to address challenges as they arise
Strictly monitoring waiting queues of our waiting contacts and consistently Monitoring agent adherence and Average Waiting Time
Sending daily narrative and intraday reports in regards to our total volume of contacts
Plotting Absences, Overtime and checking the attendance of our agents
Top Skills
Office and Administration » Computer Literacy
Experience: 2 - 5 years
Other Skills
Office and Administration » Data Analytics
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- IQ
- Score: 96
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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