Virtual Assistant / Customer Service Representative 

I have more than 5 years of experience as a customer service representative for an international food ordering app. My main responsibilities include helping customers with their current food orders. I guide them through tracking their orders on the app and sometimes assist them with updating or canceling their orders. Additionally, I support delivery personnel during the delivery process, addressing any issues that may arise and ensuring smooth and timely delivery. I also work closely with restaurants to uphold food safety standards and guarantee that orders are delivered in excellent condition and on schedule.

I have more than 5 years of experience as a customer service representative in BPO for an international food ordering app. My main responsibilities include helping customers with their current food orders. I guide them through tracking their orders on the app and sometimes assist them with updating or canceling their orders. Additionally, I support delivery personnel during the delivery process, addressing any issues that may arise and ensuring smooth and timely delivery. I also work closely with restaurants to uphold food safety standards and guarantee that orders are delivered in excellent condition and on schedule.