Kristine

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

High school diploma

Last Active

March 29th, 2025 (2 days ago)

Member Since

June 28th, 2024

Profile Description

I am an experienced customer service representative with experience in handling queries from customers with satisfaction. Good at communication, good at problem-solving, computer literate, and can handle stress and time pressure with a positive attitude. I want to obtain a position in a respective and reputable organization where, in my experience, accomplishment and dedication would create opportunities for personal and organizational growth.

Top Skills

Experience: 1 - 2 years

Guides customers to resolve internet connectivity issues through basic troubleshooting. Process new service orders, upgrades, and downgrades. Handles billing inquiries and payments. Document all interactions and resolutions in the CRM system. Address customer inquiries and resolve any issues related to LG refrigerators and cooking appliances via phone and chat. Provides detailed product information and ensures a high level of customer satisfaction. Promote and upsell Provide post-purchase support, including scheduling them for a technician visit.

Experience: 1 - 2 years

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Santa Cruz, Ilocos Sur
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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