I am an experienced customer service representative with experience in handling queries from customers with satisfaction. Good at communication, good at problem-solving, computer literate, and can handle stress and time pressure with a positive attitude. I want to obtain a position in a respective and reputable organization where, in my experience, accomplishment and dedication would create opportunities for personal and organizational growth.
Experience: 1 - 2 years
Guides customers to resolve internet connectivity issues through basic troubleshooting. Process new service orders, upgrades, and downgrades. Handles billing inquiries and payments. Document all interactions and resolutions in the CRM system. Address customer inquiries and resolve any issues related to LG refrigerators and cooking appliances via phone and chat. Provides detailed product information and ensures a high level of customer satisfaction. Promote and upsell Provide post-purchase support, including scheduling them for a technician visit.
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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