Customer Success Task Expert and Quality Assurance Analyst

Overview

Looking for full-time work (8 hours/day)

at $7.02/hour ($1,235.20/month)

Bachelors degree

Last Active

December 3rd, 2024 (today)

Member Since

October 11th, 2016

Profile Description

Customer Success Specialist | Driving Business Growth Through Exceptional Service 

Enthusiastic Customer Success Specialist with a proven track record of exceeding client expectations and driving business growth. Adept at building strong relationships, resolving complex issues, and streamlining processes. Skilled in data management, report making, customer experience quality assurance, and project management. Passionate about exceeding expectations and fostering a collaborative work environment. Seeking a challenging role in a company committed to customer success.

SKILLS:

• Customer Success: Customer Relationship Management, Onboarding, Client Success Management, Client Retention Strategies, Data Analysis for Customer Insights
• Operations: Quality Assurance, Process Improvement, Project Management, Budget Management, Reporting & Analytics
• Communication: Excellent written and verbal communication skills in English
• Software Proficiency: Microsoft Office Suite (Word, Excel), CRM Platforms, Workplace Communication Tools (MS Teams, Slack)

Additional Highlights:

• Proven ability to thrive in fast paced detail-oriented roles while maintaining efficiency and quality.
• Eager to learn and continuously develop new skills to stay ahead of industry trends.
• Seeking an opportunity to contribute to a company's long-term growth and success.
• Currently earning Google Digital Marketing & E-commerce Certification.

Why You Should Connect:

If you're looking for a dedicated and resourceful individual to support your SaaS or eCommerce team operations, I'd love to connect and discuss how my skills can benefit your company.