Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
March 12th, 2025 (yesterday)
Member Since
June 26th, 2024
Profile Description
Customer Support Representative with over 5 years of experience in addressing and resolving complex customer queries. I am passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement.
After nearly four years as a call center agent handling an international telecommunication account, I transitioned from the BPO industry to a freelance career, providing customer support and virtual assistant services for an E-commerce company. My role involved responding to customer queries with precise information regarding their orders and product inquiries, fulfilling orders and diligently completed all assigned tasks. I also assisted customers with their return and refund requests, tracking shipments as well as updating delivery addresses.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Computer Literacy
Experience: 5 - 10 years
Office and Administration » Problem Solving
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Customer Support » Ecommerce
Experience: 6 months - 1 year
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Office and Administration » Google Docs
Experience: 6 months - 1 year
Office and Administration » Google Sheets
Experience: 6 months - 1 year
Office and Administration » Multitasking
Experience: 2 - 5 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tagbilaran, Bohol
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 9%
- Influence: 8%
- Steadiness: 38%
- Compliance: 45%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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