I am committed to delivering exceptional customer service and maintaining a focused, adaptable, and reliable approach to multitasking. I demonstrate flexibility in various scenarios while upholding a positive and composed demeanor, especially in challenging or urgent situations. Through overcoming past challenges, I have showcased adeptness in prioritization, organization, decision-making, and time management, emphasizing strong verbal and written communication abilities.
Experience: 2 - 5 years
I managed an Australian campaign for 4 years and 7 months amid the global pandemic. I communicate directly with the CEO and managing directors while handling 30 employees working in an office and 10 from a work-from-home setup.
Experience: 5 - 10 years
This is where I excel the most. When I started my career way back 2006, during our training, I was adjudged as the best team player. At that time I did not understand why I received that award. But as the years go by, I noticed that I was effective in making a team achieve their quotas and goals. And it was then that I understood why my boss called me an expert in people skills.
Experience: 5 - 10 years
With my experience being in the top level management and eventually became the sole owner of a small BPO company for 4 years and 7 months, critical thinking is of top priority. I always need to be on top of things, and think critically and intellectually on how to address concerns that may arise at any given time.
Experience: 5 - 10 years
In running a team, a campaign and an office, one has to have the time management skills. This is where I learned a lot about managing time and using my time efficiently. It is true when they say that time is of the essence when you want to be successful.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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