Healthcare Virtual Assistant | RCM Billing Support

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

March 2nd, 2025 (yesterday)

Member Since

June 24th, 2024

Profile Description

 Healthcare Virtual Assistant | RCM Specialist | Patient Billing & Insurance Claims 

With 6+ years of experience in healthcare administration, revenue cycle management (RCM), and patient support, I specialize in streamlining billing processes, resolving claims efficiently, and ensuring compliance with HIPAA regulations. My expertise lies in patient advocacy, insurance verification, and optimizing financial workflows to enhance operational efficiency and maximize reimbursements.
Throughout my career, I have successfully:

* Resolved 98% of billing disputes with accuracy and efficiency, reducing patient frustration and improving satisfaction.
* Reduced claim denials by 30% by verifying insurance benefits and pre-authorizations.
* Handled 500+ patient inquiries weekly, assisting with billing, insurance claims, and payment arrangements.
* Retained 75% of at-risk clients in a financial setting by providing personalized solutions.
* Increased customer satisfaction scores by 20% through quality assurance and agent training.

I have worked with Optum Global Solutions, Citibank, and Teleperformance, gaining hands-on experience in claims processing, medical billing, soft collections, and quality assurance. My ability to communicate effectively, solve complex billing concerns, and manage patient accounts has made me a valuable asset in healthcare support.

How I Can Help You:
* Assist with patient billing, insurance verification, and claims follow-ups
* Streamline revenue cycle processes to improve financial performance
* Ensure HIPAA compliance while handling sensitive patient data
*Improve patient experience and retention with exceptional service

I am passionate about helping healthcare providers, medical billing firms, and telehealth services improve their processes. Let’s connect and discuss how I can support your practice!