Customer Service Representative

Provide real-time assistance to customers through online chat platforms. Address customer inquiries, resolving issues, and offering support to ensure a positive customer experience. Provide assistance to customers who have technical issues and guidance to enhance their experience with the product or service.

Responsible for providing information, troubleshooting problems, handling complaints and ensuring customer satisfaction. Build positive relationships with customers, resolving issues promptly and delivering exceptional service to enhance the overall customer experience

Handle 40+ calls daily with duties of assisting customers with their inquiries, concerns or issues related to a product or service. Responsible for providing information, troubleshooting problems, handling complaints and ensuring customer satisfaction. Build positive relationships with customers, resolving issues promptly and delivering exceptional service to enhance the overall customer experience. Train and develop Customer Representatives to enhance their skills in communication, problem solving and customer service satisfaction. Provide guidance, feedback, and support to ensure that the team delivers exceptional service to customers. Focus on improving performance, boosting morale, and fostering a positive work environment within the customer service tea

With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

My qualifications make me a strong candidate for the Social Media Content Creation position. With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

An adaptable and driven professional with a strong work ethic, I have honed a mature and responsible approach to handling diverse tasks and situations. With a Bachelor of Arts in Communication major in Broadcasting degree and 4 years of experience in Training and Development in Human Resource Management, I bring a versatile skill set to the forefront

With a degree in Mass Communication, I have received training in video, photo, and audio editing, equipping me with the necessary skills for this role. During my tenure at SM Markets in the Human Resources Training and Development Team, I took the lead in creating compelling audio and visual presentations for both small and large-scale events. In addition, I have experience in designing posters, invites, and collaterals, as well as organizing photo and video shoots for employee anniversaries. My hands-on experience in multimedia content creation and event coordination demonstrates my ability to engage audiences effectively and deliver impactful social media campaigns.

An adaptable and driven professional with a strong work ethic, I have honed a mature and responsible approach to handling diverse tasks and situations. With a Bachelor of Arts in Communication major in Broadcasting degree and 4 years of experience in Training and Development in Human Resource Management, I bring a versatile skill set to the forefront