Customer Service Representative, Sales Representative, Customer Support, Chat su

Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Associates degree

Last Active

October 24th, 2024 (16 days ago)

Member Since

June 23rd, 2024

Profile Description

Customer Service Representative
- Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Investigate and resolved customer inquiries and complaints quickly.
- Handled customer inquiries and suggestions courteously and professionally.
Sales Representative
- Educate customers about billing, payment processing and support policies and procedures.
- Managed timely and effective replacement of damaged or missing products.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Reached out to customers after completed sales to suggest additional service or product purchases.
Customer Support
- Promptly responded to inquiries and requests from prospective customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Chat Support and Email support
- Read carefully all of their concerns to provide a critical and analytical solutions.
- Provide initiatives or negotiate for small problems.