I have 8 years of experience in the Call Center industry. My experience in customer service has honed my communication skills and enabled me to handle a high volume of inbound and outbound calls efficiently. I am adept at responding to customer inquiries and requests promptly and professionally while ensuring compliance with company policies and procedures.
In my experience as a Workforce Management Supervisor, I gained extensive experience in managing a team, coordinating calendars, and ensuring smooth communication. I am adept at preparing documents, and presentations, scheduling, reporting, and organizing research notes and company data.
I am proficient in CRM and project management tools such as Salesforce, HubSpot, Trello, Google Workspace, and MS Office which allows me to manage client interactions and ensure timely completion of tasks effectively.
With my proven experience in customer service, administrative support, and data management, I am confident that my skills and experience align perfectly with your requirements. I am eager to learn more about this opportunity and discuss how I can contribute to your company's success.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
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