Experienced Bookkeeper/Admin/Executive Assistant

- Maintained accurate financial records, including daily transactions, receipts, and invoices. - Managed both accounts payable and accounts receivable processes, ensuring timely payments and collections. - Assisted with payroll calculations and processing, ensuring compliance with labor laws and company policies.

- Scheduled meetings, appointments, and events based on incoming email requests and communications. - Monitored and followed up on action items and tasks assigned via email to ensure timely completion. - Acted as a point of contact for client inquiries and correspondence via email, ensuring professional and prompt responses.

- Organized and maintained executive calendars, scheduling meetings and prioritizing conflicting appointments to optimize productivity. - Developed daily and weekly to-do lists to ensure high-priority tasks were completed on time while managing multiple tasks simultaneously. - Monitored deadlines for projects and tasks, sending reminders to team members to ensure timely completion. - Ability to identify and focus on high-priority tasks that align with goals. - Establishing clear, achievable goals to guide efforts and track progress. - Monitoring how time is spent to identify areas for improvement and increase efficiency.

Invoicing, payment processing, customer communication, collections

- Reviewed and processed invoices for accuracy, ensuring proper coding and approval before payment. - Managed the payment schedule, processing payments via checks, ACH transfers, and credit cards.

- Provided prompt and friendly support to customers via phone, email, and chat, addressing inquiries and resolving issues. - Gathered customer feedback to identify areas for improvement in products and services, contributing to enhanced customer satisfaction. - Assisted customers in troubleshooting product-related problems, guiding them through solutions to enhance user experience. -

- Ensured all documents were accurately filed and organized, maintaining a comprehensive filing system to support quick access. - Performed data entry tasks with precision, verifying information for accuracy before inputting into databases. - Compiled and reviewed reports, ensuring all data was correct and formatted according to company standards. - Monitored office supplies, maintaining accurate records and reordering as necessary to avoid shortages.

- Developed and maintained an organized filing system for both physical and digital documents, ensuring easy access and retrieval. - Managed executives’ calendars, scheduling appointments and meetings while prioritizing conflicts to maximize efficiency. - Created and maintained to-do lists and project timelines to ensure deadlines were met and tasks were completed efficiently.