A professional virtual assistant highly skilled in communication, time management, and problem-solving. Committed to delivering high-quality work and exceeding expectations. A tech savvy and problem
solver that you can rely on. Enthusiastic individual with
superior skills in both team based and independent capacities.
Experience: 2 - 5 years
Assists customers in QuickBooks Desktop issues such as banking, invoices, reports, and payroll using the S-BEG Production Tools (SFDC, CCP, Slack, Docebo) and Kronos Tool • Performs troubleshooting steps if the customer encounters an error in the QuickBooks application. • Was upskilled to Quickbooks Online and Payroll Department. • Assists customers in creating their employees’ payroll. and tax payment/filling for Federal/State income tax. • Assists basic accounting issues such as banking, reconciliation, and Journal Entry. • Provide Status of Direct Deposit Payroll transactions. • Offered other Quickbooks Online products that will suit their business if necessary.
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