Customer Service Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

September 28th, 2024 (2 days ago)

Member Since

June 21st, 2024

Profile Description

Problem Solving: I was detail-oriented, identifying issues to implement an effective resolution to improve workflow outcomes.
Customer Focus: I am providing great customer service to the customer to ensure that I will gain their satisfaction, trust, and loyalty when resolving their queries.
Adaptability: I was able to manage to adapt to new skills and environments to ensure I was being aligned with the industry and provide great productivity and quality to the team.
Attention to detail: Documentation of the task to ensure accuracy and aspect of work.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

I am handling customer inquiries through both non-voice and voice channels. Ability to adapt quickly between non-voice and voice account responsibilities. Met or exceeded performance metrics including call or ticket handling times and customer satisfaction scores.

Other Skills

Marketing » Sales

Experience: Less than 6 months

I was capable of building rapport and establishing long-term customer relationships. Achieving sales targets and delivering outstanding customer service and quick learning in a fast-paced retail environment.