Expert in Legal, Administrative, Finance & Customer Service

• Conduct comprehensive legal research, uncovered case facts, and organized evidence and documents. Maintained meticulous client files, drafted legal documents and correspondence, and prepared detailed trial reports. Gathered statements from parties and witnesses, provided trial support and managed court document filings (EFile). Arranged meetings and depositions, and regularly updated clients on case status. Expertly handling Probate, Heirship, Guardianship, Elder Law, Personal Injury, and Claims, with specialized expertise in Estate Planning for Wills, Trusts, and Deeds, as well as managing Divorce cases.

Presented persuasive business proposals for consulting deals and marketing property vacancies, offered targeted investment advice, and guided clients in financial planning. Scouted potential property consultancy clients and implemented strategies to boost property value. Promoted services through referrals, community events, and seminars to broaden outreach.

• Coordinated executive communications and managed calls, emails, and client interactions. Organized off-site corporate events such as golf tournaments, fundraisers, and staff appreciation events. Maintained an organized system for both paper and electronic documents, prioritizing confidentiality. • Fostered a professional environment among staff and clientele. Prepared financial statements, reports, memos, invoices, and letters, and performed basic bookkeeping. Handled filing and retrieval of corporate records, conducted research, and prepared documents for review by boards of directors, committees, and executives. Assisted in meeting preparations.

- Collected client information via calls and interviews, managed US banking customer accounts, assessed eligibility, set policies, communicated procedures, addressed inquiries, and ensured quality standards. Updated product descriptions and pursued educational opportunities to enhance job knowledge. - Managed US retail accounts, analyzed customer data for product/service reports, and consistently met sales targets and call quotas. Resolved complaints efficiently, followed communication procedures, and collected payment information for order placement.