Jonalene

Admin & Customer Support | CRM & Business Management

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 1st, 2025 (5 days ago)

Member Since

June 18th, 2024

Profile Description

Detail-oriented and highly organized Administrative & Customer Support Specialist with experience in managing client interactions, CRM databases, and streamlining business operations. I have a strong background in administrative coordination, logistics support, and customer service, ensuring efficient workflows and seamless team collaboration.

• CORE SKILLS & EXPERTISE:

°Administrative Support – Calendar management, email handling, data entry, and document organization.

°CRM & Data Management – Updating client databases, maintaining spreadsheets, and handling records.

°Scheduling & Coordination – Organizing appointments, property viewings, and follow-ups.

°Customer & Client Support – Responding to inquiries, maintaining professional communication, and resolving client concerns.

°Research & Reporting – Conducting market research, organizing property data, and tracking leads.

I am eager to support Australian businesses by managing their admin and client management tasks. I am a fast learner, highly adaptable, and committed to delivering top-tier support.

• WHY WORK WITH ME??
? Strong attention to detail and accuracy
? Highly organized and proactive in managing tasks
? Committed to efficiency and process improvement
? Open to training and learning Australian business operations

Let’s discuss how I can help your business run smoothly! :)

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Top Skills

Experience: 1 - 2 years

Experienced in providing excellent customer support, handling inquiries, resolving issues, and ensuring client satisfaction. Skilled in communicating with customers professionally through phone, email, and chat. Proficient in scheduling appointments, managing records, and addressing customer concerns efficiently. Adept at using Microsoft Office and Google Workspace to organise and track customer interactions.

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
ANGELES CITY, Pampanga
Tests Taken
IQ
Score:  118
DISC
Dominance: 44%
Influence: 17%
Steadiness: 29%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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