Customer Service Specialist / Social Media Management & Virtual Assistant
Looking for a Social Media Manager / VA / Customer Service Specialist? I'VE GOT YOU COVERED!!
• 1 Year experience as a Social Media Manager
• 2 Years experience as a Customer Service Specialist for International Clients
Take a peek on how I can help you
• Customer Service
•
• Social Media Management ( Content Creation, Strategies, Anayltics)
• Hashtag Research
• Graphic Design (Canva, Photoshop,Capcut)
Knowledgeable when it comes to:
• Canva
• Microsoft Tools (Word, Excel & Powerpoint)
• ChatGPT
• Capcut
• Zendesk
• Salesforce
• Google Suite
• Asana
• Gorgias
• Shopify
• Slack
Ready to boost your business or your social media presence? MESSAGE ME!
Experience: 6 months - 1 year
I optimize social media strategies to target and engage your ideal audience, using data-driven insights and tailored content to boost visibility and achieve your marketing goals.
Experience: 2 - 5 years
Provide timely solution to customer's concern
Experience: Less than 6 months
Helping clients to handle their Social Media, create content and graphic editing.
Experience: 6 months - 1 year
I optimize social media strategies to target and engage your ideal audience, using data-driven insights and tailored content to boost visibility and achieve your marketing goals.
Experience: 6 months - 1 year
Communicate with customer thru email about their concerns. Tools that are utilized: Zendesk and Salesforce
Experience: 6 months - 1 year
Answering customer's inquiries thru phone, chat and email timely and with honesty that will result in customer's satisfaction. Inquiries about • Tracking of orders • Return/Refund • Defective/Damage Items • Item Inquiry
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