Hello! I am
My experience as a Customer Service Representative II in the BPO Industry has significantly honed my interpersonal skills enabling me to effectively communicate with diverse clients. I have successfully resolved complex inquiries, complaints, and issues by demonstrating a deep understanding of company policies, procedures, and systems. Additionally, my tenure in this industry has enhanced my technical skills, including product knowledge, search engine proficiency, and computer efficiency.
In addition to my BPO experience, I'm a Licensed Professional Teacher with a strong administrative background. As a teacher, I've gained valuable experience in preparing reports, filing, record management, data tracking, document organization, appointment scheduling, and inquiry management. These responsibilities have further enhanced my written and oral communication skills.
Moreover, my journalism background has ignited my passion for writing. I have achieved recognition by winning various journalism contests and qualifying for the National Schools Press Conferences (NSPC) three times.
Known for my meticulous attention to detail and innovative problem-solving approach, I'm eager to contribute to organizations and individuals who value excellence and continuous growth. I'm passionate about collaboration and believe that my diverse skill set can make a significant impact.
Want to know more about me? I am.....
A Church Server (Commentator & Lector)
A Prayer Warrior
A Nature Lover
A Fur Mom
A Badminton Player
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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