Pauline

Tech Support/Customer Support/Smartsheet Consultant

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (130 days ago)

Member Since

June 18th, 2024

Profile Description

I am a freelancer looking for clients in need of assistance with Smartsheet. I am ready to work with you to strategize and help build or improve your Smartsheet solutions, using best practices to optimize your solution for your specific needs. I am very familiar with formulas, workflows and the core application in general. I am also able to do basic troubleshooting even for premium apps if needed.

Top Skills

Experience: 2 - 5 years

I am part of a tech support account for 3 years and is familiar with troubleshooting and solutions management.

Experience: 2 - 5 years

Smartsheet Product Certified User. I worked as an SME for Smartsheet for a year until I got promoted. I am still up to date on new releases and is familiar with the core application including premium apps. I've handled escalations as well.

Other Skills

Experience: Less than 6 months

The account I was previously part of has chat support as one of the channels.

Experience: 1 - 2 years

I am familiar with Google Sheets as it's one of the basic tools used as a supervisor in the BPO industry.

Basic Information

Age
31
Gender
Female
Website
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Address
Bocaue, Bulacan
Tests Taken
IQ
Score:  129
DISC
Dominance: 29
Influence: 7
Steadiness: 36
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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