Leo

Customer Service Champion/Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Bachelors degree

Last Active

November 7th, 2024 (today)

Member Since

June 17th, 2024

Profile Description

I was a BPO employee for the longest time before considering a shift. Started working in 2009, finished my degree in between, then went back to work again. in 2023 of December, I resigned from my previous employer and did try working as a VA from a recommendation of my former colleague. Now I am trying to find a job on my own since I already have an idea of how the VA world works.
I have over a decade of customer service experience and handled several accounts like: Travel, telco, DA, artist services, etc. I am also knowledgeable with basic Google and Microsoft tools.
I am really seeing myself walking on this path already. It's a challenge and it's something different yet familiar, harder but more convenient, more direct and efficient, and it's a learning process everyday which is good since learning should not stop after school, it should be in continuum.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Handled different accounts using the email channel. Knowledgeable about email tools and follow a casual way of response, but is willing to learn if changes are needed.

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Office and Administration

Experience: 10+ years

Office and Administration » Google Workspace

Experience: 10+ years

Marketing » Social Media Management » Social Media Engagement

Experience: 10+ years

Video Editing » Social Media Video Editing

Experience: 5 - 10 years

Basic knowledge about video editing due to limited tools but can definitely learn and be an advanced editor.

Website Builder » Weebly

Experience: 2 - 5 years

Basic Information

Age
34
Gender
Male
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  98
DISC
Dominance: 8
Influence: 26
Steadiness: 51
Compliance: 15
English
C2(Advanced/Mastery)
Uploaded ID
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