A dedicated individual with customer service, virtual assistant, and bookkeeper experience, having a proven track-record in all fields. I excel in delivering exceptional service, addressing inquiries, and ensuring customer satisfaction. My strong communication skills, both written and verbal, contribute to fostering positive interactions and resolving issues effectively. While, My commitment to maintaining compliance with industry regulations and implementing quality control measures reflects my dedication to upholding the highest standards of accuracy and integrity in financial processes.
I am eager to leverage my diverse skill set to contribute to a dynamic team, where my customer-centric approach and expertise in administrative work together with bookkeeping can make a meaningful impact.
Experience: 6 months - 1 year
Can communicate with customers and clients through chat, email and call. Eager to solve problems and inquiries with utmost empathy and care. Always been on top with Quality assurance and have been a regular top agent when in comes to customer service.
Experience: 6 months - 1 year
Able to set up Quickbooks from scratch. Proficient in journalizing transactions using the software and able to do reconciliation to keep your records up to date. I also have experience in setting up Billpay where you can efficiently pay your bills through Quickbooks without any hassles and delays.
Experience: Less than 6 months
Efficient when it comes to setting appointment. Very organize and detail oriented.
Experience: 2 - 5 years
Able to do pivot table, regression analysis, v-look up, h-look up. Proficient in using excel formulas.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Been using PowerPoint for my reports and presentation at school and at work. Literate in using the key buttons.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Can read financial information and can help you analyze data to give your business opinion.
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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