Gessa

 Virtual Assistant / SMM / Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 30th, 2024 (today)

Member Since

June 11th, 2024

Profile Description

A dedicated Virtual Assistant / Customer Service Representative with a passion for providing exceptional support. I’ve recently completed several online courses in email management, calendar management, time management, project management, data entry, travel arrangements, file organization, document preparation, and online research which have equipped me with the skills to effectively manage tasks, streamline operations, and enhance productivity.For instance, my training in Virtual Assistant course has given me the expertise to manage data and data encoding tools for maintaining accurate records . I’m confident that my new skills will allow me to contribute positively to your business and help you achieve your goals more efficiently.
With a solid background in Customer Service and Administration I have mastered the art of effectively handling everything from customer inquiries to complex data management. My hands-on experience with companies like RMS Collect Philippines, Inc. and Quoting Fast has given me the skills to navigate the customer relations, technical troubleshooting technical issues, and manage administrative tasks with ease.
Whether resolving billing concerns or assisting  in the recruitment process, I bring a proactive and positive approach to every role. I also infuse creativity and flexibility into my work! From rapport with customers to adopting to changing priorities, I excel at creating smooth and efficient process that enhance customer satisfaction and team productivity. I’d love the opportunity to discuss how my background and training can be of value to you. Please let me know if you’d be interested in a brief call or if there’s a specific area where you need support.Try me and I will surely not disappoint YOU!

Top Skills

Experience: 2 - 5 years

-Promotes goodwill by being courteous, friendly, and helpful to guests. -Handling customers billing issues and concern. -Assisting customers in basic troubleshooting with their devices and network. -Educating customer about the current offers and promotions.

-Data Encoding -Encoding transcript of records. -Administering complicated record systems, having some expertise with computerized information systems. -Assisting teachers' candidacy in their recruitment process.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Sariaya, Quezon
Tests Taken
IQ
Score:  138
DISC
Dominance: 48%
Influence: 7%
Steadiness: 27%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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