A dedicated Virtual Assistant / Customer Service Representative with a passion for providing exceptional support. I’ve recently completed several online courses in
With a solid background in Customer Service and Administration I have mastered the art of effectively handling everything from customer inquiries to complex data management. My hands-on experience with companies like RMS Collect Philippines, Inc. and Quoting Fast has given me the skills to navigate the customer relations, technical troubleshooting technical issues, and manage administrative tasks with ease.
Whether resolving billing concerns or assisting in the recruitment process, I bring a proactive and positive approach to every role. I also infuse creativity and flexibility into my work! From rapport with customers to adopting to changing priorities, I excel at creating smooth and efficient process that enhance customer satisfaction and team productivity. I’d love the opportunity to discuss how my background and training can be of value to you. Please let me know if you’d be interested in a brief call or if there’s a specific area where you need support.Try me and I will surely not disappoint YOU!
Experience: 2 - 5 years
-Promotes goodwill by being courteous, friendly, and helpful to guests. -Handling customers billing issues and concern. -Assisting customers in basic troubleshooting with their devices and network. -Educating customer about the current offers and promotions.
Experience: 2 - 5 years
-Data Encoding -Encoding transcript of records. -Administering complicated record systems, having some expertise with computerized information systems. -Assisting teachers' candidacy in their recruitment process.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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