For the past 3 years in Tech support, I have honed skills and experience in problem solving by identifying the exact concern to work through a solution accordingly. My specialty revolves around identifying and laying down a workaround for an alternative solution to a client's concern. Apart from that, I have a customer profiling skill which is important in showing customer care.
During my experience, post chats survey from my customers mentioned how the issue has been resolved or provided a workaround, they appreciate my expertise of showing care by making them feel heard and having provided an extra mile accordingly.
Despite this acquired experience and skills, I am a self-starter where I am willing to learn and enrich myself with knowledge in new things when given the opportunity.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.