I am currently working in a company where time management, efficiency, patience and being thorough are the key elements to get the job done.
We handle making and taking calls to and from different agencies, handling client e-mails in a timely fashion, creating notes in a short and sweet manner with no details withheld and making sure documents are accounted for and filed.
I am proficient with Nitro PDF, Adobe Acrobat Reader, Microsoft Outlook, Word, Excel and Power Point. Typing speed is 35 /wpm,
and has a good working relationship with the computer.
I consider myself to be adaptable and a quick learner. I am good at multi-tasking and flexible to my clients' needs. Give me a shot and I won't disappoint. I'm hoping to work with you soon!
Experience: 5 - 10 years
5 years of experience as a Customer Service representative using different modes of communication such as emails, voice calls and chat and was also tasked to guide and advise trainees as a Subject Matter expert.
Experience: 6 months - 1 year
I have managed and manipulated data to show simplified results. I have years of experience in using formulas in Excel and Google sheets to accurately get information from multiple data sources.
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