10 years of experience in Data Entry with a typing speed of 50 to 60 wpm. Proficient in Microsoft Office applications and basic knowledge in Photoshop.
3 years of experience in the Ecommerce industry.
Dropified - Order Fulfillment and adding suppliers that I found in Aliexpress.
Shopify - Customer, order navigations and product listing.
Aliexpress - Tracking order status, cancelations of orders and filing disputes.
Customer Support - Replies to inquiries such as order tracking status, cancelations, variant change, address change, product information, returns, refunds and complaints.
Experience: 5 - 10 years
Experienced customer support specialist with 8 years of expertise in handling inquiries, resolving issues, and ensuring customer satisfaction. Skilled in communication, problem-solving, and providing efficient solutions across various channels. Dedicated to delivering exceptional service and enhancing customer experience.
Experience: 10+ years
With over 10 years of experience in data entry, I have developed strong attention to detail, speed, and accuracy. I am proficient in handling large volumes of data, ensuring organization, and maintaining data integrity. My expertise includes working with various software and databases, meeting tight deadlines, and delivering high-quality results.
Experience: 5 - 10 years
Experienced Order Processing Specialist with 8 years of expertise in Shopify order fulfillment, customer service, PayPal disputes, AliExpress order processing, and dropshipping. Proficient in managing end-to-end order workflows, resolving disputes efficiently, and ensuring seamless transactions for a smooth customer experience.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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