Renzo

Content & Policy Compliance Moderator | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($660.00/month)

High school diploma

Last Active

February 1st, 2025 (5 days ago)

Member Since

September 26th, 2016

Profile Description

With over 3 years of experience in content moderation and 2 years in email and chat customer support, I bring a strong track record of ensuring safe online environments and delivering exceptional customer experiences. My expertise in content moderation allows me to swiftly identify and manage violations, ensuring that community guidelines are upheld across platforms. In customer support, I excel at providing timely, clear, and effective solutions, helping customers feel heard and valued. I am dedicated to maintaining high standards of service, whether moderating content or assisting clients, and thrive in dynamic, fast-paced environments. Let’s work together to create safe, positive online experiences for your users!

Top Skills

Customer Support » Content Management

Experience: 1 - 2 years

I currently work as a Content Moderator for a BPO company, where I have honed my skills in quickly identifying and removing content that violates community guidelines. I successfully managed a high volume of user-generated content, using a combination of automated tools and manual review to ensure a careful and efficient moderation process. My commitment to maintaining the highest standards of user safety and satisfaction is reflected in my consistent efforts to enforce policies while maintaining a positive user experience.

Other Skills

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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