Nessa

Virtual Assistant/Customer Service/Cold caller-email

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 12th, 2024 (4 days ago)

Member Since

June 6th, 2024

Profile Description

I have a diverse background that includes experience in Technical Support, where I manage technical inbound accounts. Additionally, I have hands-on experience with cold calling, cold email and Lead Generation for a packaging company based in California. I also spent a year as an assistant secretary in a law firm, where I developed strong organizational and communication skills. Furthermore, I have experience in logistics, handling customer complaints and tickets for Soga International in Australia and moved as being a Partnership Manager/Sales Representative. I have knowledge handling orders and shipments in Ebay and Amazon. I worked for a construction insurance professionals as inbound caller and receptionist. In addition to my professional experience, I served for five years as an elected government official in the Philippines, which sharpened my ability to engage with the community effectively. Proficient in using CRM tools, hubspot, Asana,  Notion,  Xero, Magento, Slack, Dial pad, Maxo, Monday,  Zendesk,  Missive, Spread sheet, Shipstation, Phone burner, Hawksoft, Vericlock, Go to, Microsoft teams, and Crisp.  

Top Skills

Project Management » Workflow

Experience: 2 - 5 years

In my five years of service, I excelled in approving our annual plans and budgeting strategies, showcasing my ability to manage workflows efficiently and meet deadlines consistently.

Other Skills

Office and Administration » Communication

Experience: 1 - 2 years

I have experience working in a BPO as both a customer representative and technical support specialist.

Office and Administration » Flexibility

Experience: 2 - 5 years

Given my experience in public service, I am adaptable and comfortable interacting with diverse groups of people. Thus, transitioning to different work environments poses no challenge for me.

Office and Administration » Computer Literacy

Experience: 2 - 5 years

I am proficient in navigating Microsoft Word, basic in Excel, and Office, which I gained while working as an assistant secretary in drafting legal documents.

Office and Administration » Leadership

Experience: Less than 6 months

Having worked as a public servant, I possess the capability to lead a team effectively in meeting client standards.

Marketing » Content Creation

Experience: Less than 6 months

I have nearly 9,000 followers on my social media platform, and I consistently produce content that aligns with Meta's standards every day.

Basic Information

Age
29
Gender
Female
Website
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Address
Davao city, Davao del sur
Tests Taken
IQ
Score:  104
DISC
Dominance: 43%
Influence: 25%
Steadiness: 27%
Compliance: 5%
English
C1(Advanced)
Uploaded ID
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