A Customer Service Representative with over three years of experience in BPO industry. Handled customer complaints and queries by maintaining a positive, friendly, and polite service to ensure customer satisfaction. Answered 40+ calls daily while consistently resolving customer concerns quickly.
Seeking a challenging job in Customer Service to obtain my understanding of how to offer the best customer service, enhance my professional skills, and gain knowledge of the daily operations of the company.
Experience: 2 - 5 years
I've worked as a Customer Service Representative with over three years of experience in BPO industry. Handled customer complaints and queries by maintaining a positive, friendly, and polite service to ensure customer service satisfaction. Answered 40+ calls daily while consistently resolving customer concerns quickly.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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