Ernest
Customer Service & Tech Support | AI | VA
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.55/hour ($400.00/month)
High school diploma
Last Active
February 2nd, 2025 (5 days ago)
Member Since
May 31st, 2024
Profile Description
Results-driven Technical Customer Service Representative with a strong background in technical support, customer service, and data analysis. Adept at resolving complex technical issues, ensuring customer satisfaction, and optimizing service efficiency. Skilled in working in fast-paced environments, managing multiple tasks, and utilizing analytical thinking to enhance processes. Experienced in managing Enterprise-level concerns and serving as an SME (Subject Matter Expert), providing guidance and expertise to support teams.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
As a Customer Experience Representative, I gained diverse experience in technical support, customer service, social media platform support, content moderation, vehicle booking services, AI services, data analysis, and administrative tasks. My role involved providing comprehensive support to customers across multiple channels, ensuring their satisfaction, and contributing to the overall success of the company.
Customer Support » Technical Support
Experience: 2 - 5 years
As a Technical Support Representative, my primary responsibility was to provide exceptional customer service by addressing technical concerns, resolving billing issues, and ensuring customer satisfaction. My role involved troubleshooting various technical problems, assisting customers with billing inquiries, and promoting the company’s products and services to enhance the customer experience.
Other Skills
Office and Administration » Google Sheets
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Maragondon, Cavite
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 12
- Influence: 28
- Steadiness: 37
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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