Bookkeeper, Internal Auditor

As an experienced administrative professional, I have demonstrated exceptional organizational and management skills across various roles. My key responsibilities and achievements in administrative management include: Administrative Coordination: Facilitating departmental administrative functions by overseeing the completion of essential documents, such as supplier payments, RINGI approvals, and order forms. This ensures efficient and cost-effective procurement processes. Documentation and Reporting: Writing and maintaining comprehensive documents for IT systems, programs, applications, and processes, in close coordination with the IT Manager and Project Lead. This includes drafting memos, guidelines, and meeting minutes to ensure proper documentation and communication. Account Management: Managing administrative accounts for subscription-based software such as Shopify, Google Workspace, Power BI, and internet service providers like PLDT, Globe, Smart, and Converge. This involves ensuring timely renewals, handling billing issues, and maintaining accurate records. Scheduling and Resource Allocation: Arranging schedules for Systems Engineers during holidays, weekends, and store visits to ensure availability and optimal distribution of tasks. This also includes organizing and maintaining various IT files, hardware and software inventories. Procurement and Inventory Management: Requesting office supplies for the department and reporting defective items to suppliers. This ensures that the department is well-equipped and operational issues are promptly addressed. Performance Monitoring: Conducting corporate IT surveys to measure IT performance, checking resolved concerns, and soliciting user feedback. This involves preparing reports on Net Promoter Score (NPS) and the Ticket Management System, including analysis and recommendations for continuous improvement. Effective Communication: Maintaining open lines of communication within the department and with external stakeholders. This facilitates smooth operations, prompt resolution of issues, and efficient execution of tasks.

With extensive experience in accounting and financial management, I have developed a strong proficiency in accounts receivable processes. My background includes: Invoice Management: Efficiently managing the generation, distribution, and tracking of invoices to ensure timely and accurate billing. I have consistently maintained a high level of accuracy in invoicing, reducing discrepancies and improving cash flow. Payment Processing: Overseeing the timely collection of payments from clients, including handling credit card transactions, bank transfers, and other payment methods. My meticulous approach ensures that all payments are recorded accurately and reconciled promptly. Customer Account Reconciliation: Regularly reconciling customer accounts to identify and resolve any discrepancies. This includes coordinating with clients to address overdue invoices and disputes, ensuring that accounts are up-to-date and accurate. Aging Reports and Analysis: Preparing detailed aging reports to monitor outstanding receivables and identify potential collection issues. My analytical skills allow me to provide actionable insights to improve collection strategies and reduce overdue accounts. Communication and Relationship Management: Maintaining open and effective communication with clients to facilitate prompt payment and address any billing concerns. My ability to build strong relationships has been key to ensuring customer satisfaction and prompt resolution of issues. Process Improvement: Continuously evaluating and improving accounts receivable processes to enhance efficiency and accuracy. This includes implementing best practices and leveraging technology to streamline workflows and reduce manual errors.

Bookkeeping and Financial Management: In addition to my administrative management responsibilities, I have extensive experience in bookkeeping and financial management. My key contributions in this area include: Ledger Maintenance: Ensuring accurate and up-to-date financial records by meticulously maintaining general ledgers, accounts payable, and accounts receivable. Budget Oversight: Assisting in the development and monitoring of departmental budgets, tracking expenditures, and identifying areas for cost savings. Financial Reporting: Generating comprehensive financial reports, including balance sheets, income statements, and cash flow statements, to provide insights into the financial health of the organization. Audit Preparation: Facilitating internal and external audits by compiling relevant financial documentation, reconciling accounts, and addressing audit inquiries in a timely manner. Payroll Administration: Managing payroll processes, including calculating wages, processing employee benefits, and ensuring compliance with tax regulations and company policies. Expense Management: Overseeing expense reimbursement processes, verifying receipts, and reconciling corporate credit card statements to maintain accurate expense records.

As an Internal Auditor with a strong background in financial and operational audits, I have honed my skills in ensuring compliance, enhancing processes, and mitigating risks. My experience includes: Audit Procedures: Conducting comprehensive financial, operational, and IT audit procedures in line with established audit programs. This involves meticulous planning, execution, and documentation of audit tests to ensure thorough and accurate assessment. Documentation and Reporting: Maintaining detailed working papers to document audit tests and observations. I prepare and present reports that clearly reflect audit results, providing actionable recommendations for improvement. Risk Assessment and Mitigation: Performing risk assessments to identify potential areas of concern within financial and operational processes. By evaluating controls and procedures, I provide insights and recommendations to enhance risk management and internal controls. Compliance and Process Improvement: Engaging in continuous knowledge development regarding sector rules, regulations, best practices, tools, techniques, and performance standards. This enables me to provide informed, objective advice aimed at ensuring legal compliance and achieving organizational goals. Cash and Inventory Management Audits: Conducting audits on cash management, revenue management, inventory management, and fixed asset management for TMG stores. This includes verifying accuracy, ensuring proper handling, and identifying areas for process optimization. Follow-Up and Action Plans: Conducting follow-ups on the implementation of management actions based on audit recommendations. This ensures that corrective measures are effectively executed and sustained improvements are achieved. Ad Hoc Reviews: Performing ad hoc reviews as required, providing flexibility and responsiveness to emerging issues and special projects. Independent Advisory Role: Acting as an objective source of independent advice to promote validity and goal achievement within the organization. My analytical and critical thinking skills are instrumental in driving effective decision-making processes.