Overview
Looking for full-time work (8 hours/day)
at $3.00/hour ($528.00/month)
Bachelors degree
Last Active
November 5th, 2024 (5 days ago)
Member Since
May 17th, 2024
Profile Description
My 5 years of experience in customer service specialize in Financial Services has provided me with exceptional customer service skills and support, addressing client inquiries and resolving issues efficiently. My expertise in these areas has honed my skills in communication, problem-solving, and customer satisfaction.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
With my years of experience as a Customer Service Representative, I have an excellent communication skill(verbal and written), I can work with diverse customers and teams and I possess a positive attitude towards work and life. I empathy and understanding of customers needs and issues.
Accounting » Financial Accounting » Financial Analysis
Experience: 2 - 5 years
When I was a Case Manager for Dell Business Card, part of my job was to check holistically every account making sure payments are properly posted(no misapplications,delinquency)
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
As Case Manager for almost 2 years, aside from taking escalations from frontline representatives thru calls, I also interact and communicate with clients regarding their acccounts(orders, payments and other complex issues) thru email.
Customer Support » Sales Support » Account Acquisition
Experience: 1 - 2 years
I've been a Phonebanker/Process Associate for a Credit Card account and before we end the call, it is a must that we offer clients our products and services which include Credit Card Upgrades, Loans, Reward Programs and Special Offers.
Office and Administration » Account Management
Experience: 2 - 5 years
As Case Manager/Financial Analyst, making sure that all customer's data(address, phone# and etc.) are updated and accurate. We also process credit limit increase/decrease,card replacements,reissues,reactivation and account closures.
Customer Support » Customer Service » Payment Processing
Experience: 2 - 5 years
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Saving clients from closing their accounts.
Accounting » Banking
Experience: 2 - 5 years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marikina, NCR
- Tests Taken
- IQ
- Score: 86
- DISC
- Dominance: 49%
- Influence: 21%
- Steadiness: 17%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
This is the story of how a Filipino financial analyst is healing the trauma of his inner child by creating a better future for his own child.
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