Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 4th, 2025 (3 days ago)

Member Since

May 15th, 2024

Profile Description

Hi there! I’m a dedicated and experienced Customer Support Specialist with a little over 10 years of experience in different settings helping businesses build stronger relationships with their customers while ensuring smooth operations. I thrive on creating meaningful connections with customers, resolving their issues efficiently, and ensuring they leave every interaction feeling satisfied and valued.

My goal is simple: Provide high-level of customer service to delight your customers while saving you time and resources.

What I bring to your team:
1. Excellent Communication: I excel in written and verbal communication, ensuring clarity and empathy in every interaction.
2. Customer-Centric Approach – Understanding the unique needs of your customers and providing tailored solutions.
3. Proactive Problem-Solving: I anticipate potential issues and resolve them before they escalate.
4. Efficiency-Driven: I prioritize quick resolutions while maintaining quality and professionalism.
5. Multichannel Support: Proficient in email, live chat, phone, and social media support platforms.
6. Team Player: Experienced in collaborating with cross-functional teams to improve processes and customer experience

Key Skills & Strengths:
1. Multichannel Communication: Proficient in email, live chat, phone, and social media support.
2. Technical Efficiency: Skilled at navigating CRM,
3. Conflict Resolution: Skilled in conflict resolution and turning unhappy customers into loyal advocates.

My Tools & App Stack:
1. Email MUpgrade to see actual infogement - Gmail | Outlook | Yahoo
2. Customer Support - Amo CRM | Upgrade to see actual info | Team Viewer | Remote Desktop | Any Desk | Zoom
3. Communication Tools - Slack | Upgrade to see actual info | Whatsapp Business | Telegram
4. Scheduling & Meetings - Calendly | Zoom | Teams | Google Meet
5. Data Entry & Administrative Support- Docusign | Sheets | Word, Powerpoint, Excel, PDF
6. Task Organization - One Note | Google Keep | Notes
7. Creative Media / Graphic Design Tools - Canva| Adobe Premiere | Final Cut Pro | iMovie | CapCut | Inshot | DaVinci | Lightroom | VSCO | Snapseed

If you believe my skills and experience align with what you're looking for, I’d be delighted to discuss further — I’m just a few clicks away!

Availability:
Flexible hours to suit your business needs.?
Available for part-time, full-time, or project-based roles.