Current Employment Status:
Hired Full Time on Jul 4, 2024

Jelly

Versatile Virtual Assistant & Customer Service Professional | Administrative Coo

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Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Associates degree

Last Active

September 7th, 2024 (9 days ago)

Member Since

May 15th, 2024

Profile Description

"Hi there! I'm Jelly, an experienced virtual assistant known for my meticulous approach to customer service and administrative tasks. With over three years of remote work under my belt, I excel in meeting deadlines and conducting thorough research. From managing remote office procedures to providing top-notch customer support, I pride myself on delivering quality results. As a freelancer, I aim to contribute to the success of professionals by offering a range of services including admin support, data entry, web research, and more. I'm committed to continuous learning and thrive on exploring new opportunities. Clients appreciate my positivity, drive, and eagerness to go above and beyond. Let's collaborate and elevate your projects together!"

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Picture yourself as a VIP guest at a luxurious hotel. That's the kind of treatment you get with a 5-star customer service expert. I'm the ultimate concierge, ensuring your every need is not just met, but anticipated and exceeded. Here's what sets me apart: * **In-depth product knowledge:** I'm walking encyclopedias of your product or service, resolving complex issues with finesse. * **Empathy and emotional intelligence:** I understand your situation and respond with genuine care, leaving you feeling truly heard and valued. * **Resourcefulness and problem-solving skills:** No hurdle is too high. I'll think outside the box to find creative solutions that leave you impressed. * **Communication excellence:** I'll speak your language, clearly explaining solutions and keeping you informed throughout the process. In short, a 5-star customer service rep is your personal advocate, ensuring a smooth and delightful experience every time.

Customer Support » Technical Support

Experience: 1 - 2 years

Imagine you're lost in a labyrinthine technical issue. A 5-star technical support rep is your expert guide, leading you out with knowledge and finesse. Here's what I bring to the table: * **Deep technical knowledge:** I'm fluent in the language of your tech issue, able to diagnose problems quickly and accurately. * **Superb communication skills:** I'll explain complex topics in a way that's easy to understand, keeping you informed every step of the way. * **Resourcefulness and problem-solving:** I'll not stumped by roadblocks. I'll think outside the box to find solutions that get your tech working smoothly again. * **Patient and empathetic:** I understand your frustration and treat you with respect, working tirelessly to find a resolution. With a 5-star technical support rep on your side, you can rest assured you'll find your way out of any technical maze.

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: 6 months - 1 year

Imagine you're running a bustling town square. A 4-star social media manager is like your energetic town crier, keeping everyone engaged and informed. They bring the following expertise to the table: * Craft compelling content that resonates with your target audience, spreading the news about your products or services in a way that captures attention. * * Foster a thriving online community, keeping conversations lively and building a loyal base of followers. * Analyze social media trends and metrics, ensuring your message is heard loud and clear by the right people. * * Act as your brand ambassador online, ensuring your company's voice is consistent and positive. With a 4-star social media manager by your side, you can be confident your brand message will reach far and wide, attracting new customers and keeping existing ones engaged.

Project Management

Experience: 6 months - 1 year

Imagine you're leading a large expedition. A 4-star project manager is your skilled guide, navigating complex terrains and keeping the entire team on track. I've got the expertise to: * Craft a clear roadmap with defined milestones, ensuring everyone knows the destination. * * Anticipate challenges and obstacles, having a plan B (or C) ready if needed. * Delegate tasks effectively, empowering your team and ensuring all bases are covered. * * Keep you informed of progress and adjust course as necessary. With a 4-star project manager by your side, you can be confident your project will reach its destination successfully.

Office and Administration » Calendar Management

Experience: 1 - 2 years

A 4-star calendar manager is your personal maestro, keeping your schedule harmonious and ensuring you hit all the right notes.

Office and Administration » Email Management

Experience: 2 - 5 years

Imagine having a four-star email manager at your disposal—it's like having a personal inbox guru who effortlessly organizes your emails, prioritizes what needs your attention, and crafts responses with finesse. I'm like your email superhero, swooping in to rescue you from the chaos of your inbox and ensuring you stay on top of everything with ease.

Basic Information

Age
30
Gender
Female
Website
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Address
Compostela, Cebu
Tests Taken
None
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