Travel Consultant / Customer Service Representative

Experienced in utilizing Salesforce CRM to meticulously update and manage client profiles, allowing for seamless communication and tailored service delivery. Through Salesforce's intuitive interface, efficiently organize and prioritize day-to-day tasks, ensuring optimal efficiency in managing workload and meeting deadlines.

Nearly two decades of professional travel planning experience, complemented by extensive personal travel to more than 30 countries.

With a demonstrated knack for providing personalized service and meticulous attention to detail, I have consistently upheld a standard of excellence in ensuring memorable experiences for clients, adeptly managing the unique needs of both budget-conscious travelers and high-profile Centurion cardholders.

Familiar with Google Workspace and proficient in performing basic tasks such as email management, document creation, and collaboration using Google Docs and Sheets.

Extensive proficiency in the Sabre GDS system, with over 16 years of hands-on experience in utilizing its functionalities to facilitate efficient travel planning and reservation management. Although not actively engaged with the system in the past 3 years, my deep-rooted familiarity allows for quick adaptation and reacquaintance with its features and processes.

Proficient in using Canva for basic design tasks such as creating graphics, social media posts, and presentations. While my skills are at an introductory level, I am keen to further develop my proficiency in graphic design tools.