Melody

Experienced Virtual Admin Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

January 20th, 2025 (today)

Member Since

May 10th, 2024

Profile Description

With 15 years in customer service, I'm skilled in phone, email, and chat support from call centers to freelance e-commerce roles. Known for my strong work ethic and ability to excel with minimal supervision, I'm now seeking remote opportunities to continue delivering exceptional service.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

With a focus on email communication, I adeptly address customer inquiries, ensuring prompt resolution of their concerns while maintaining a high standard of service.

Office and Administration » Admin Data Processing

Experience: Less than 6 months

Worked as an admin assistant for a small landscaping company and managed owner inboxes and calendar, sit in on meetings to take down important information and action items. Emailed the company's customers and reminded them about their unpaid invoices.

Customer Support » Phone Support » English Speaking

Experience: 10+ years

With over a decade of expertise, I've mastered phone support for English-speaking customers across various countries, ensuring seamless communication and exceptional service delivery.

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

I specialize in real-time chat support, swiftly addressing customer inquiries to provide immediate assistance and satisfaction.

Customer Support » Technical Support

Experience: 1 - 2 years

In a call center setting, I've garnered technical support expertise, specifically troubleshooting telephony, cable, and satellite dish issues to ensure seamless service for customers.

Basic Information

Age
43
Gender
Female
Website
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Address
Meycauayan, Bulacan
Tests Taken
IQ
Score:  128
DISC
Dominance: 30
Influence: 8
Steadiness: 26
Compliance: 36
English
C2(Advanced/Mastery)
Government ID
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