Social Media PRO | Canva | Carousels & Reels | E-commerce

I specialize in social media content creation, blending creativity with strategic insight to produce engaging and impactful posts. With a thorough understanding of different platforms and their audiences, I design visually appealing and compelling content that elevates your brand's online presence. From striking graphics to captivating captions, I take a cohesive and strategic approach to social media storytelling. Additionally, I excel in: Basic Video editing to create dynamic multimedia content using CapCut, Canva, and DaVinci Resolve Audience analysis and segmentation to tailor content for maximum impact Trend analysis to keep content fresh and relevant Campaign planning and execution to drive brand awareness and engagement Explore my portfolio to see how I transform brands with effective and dynamic social media content.

My area of expertise is social media management, and I offer a variety of services to improve your online visibility. I handle scheduling, community involvement, content creation, and analytics across several platforms using a systematic approach like Facebook, Instagram, Twitter, LinkedIn and more. My objective is to build and fortify your brand's online presence while cultivating deep relationships with your target market. From strategizing content to evaluating success, I guarantee a unified and efficient social media approach. Let's collaborate to improve the online visibility of your brand.

Chat Support | Cloud Worker October 2020 - March 2024 Addressed client concerns related to their dating app accounts. Ensured users had a positive experience on the dating site. Assisted with technical issues and account management. Verified reports to maintain data security and accuracy. Customer Support Representative | Alorica August 2019 - November 2021 Served as a customer service representative for T-Mobile. Managed billing, payments, and sales of services and devices. Provided account maintenance and service activation support. Worked for DoorDash, assisting drivers with order deliveries, earnings calculations, and rewards processing. Processed reimbursements and helped drivers maintain active accounts to enjoy their perks. Seller Support Representative | Concentrix October 2016 - March 2017 Supported sellers on Amazon by handling reimbursements and income updates. Oversaw product checks before delivery and managed order returns and refunds. Promoted sellers' products online to boost their income. Ensured accurate earnings for sellers and assisted with income-related inquiries.

Through my work as a product researcher, I was able to discover and assess new product opportunities, which in turn helped to drive corporate growth and market competitiveness. Among my duties were studying the market and competitors, determining the viability of the product, gathering and processing data, keeping an eye on trends, evaluating suppliers, and creating thorough reports for stakeholders. My research and analytical abilities allowed me to offer insightful opinions that helped with strategic planning and productive product launches.

I'm really good at graphic design, especially using Canva to create eye-catching images. Using Canva's versatile tools and paying close attention to design principles, I create visuals that are both visually striking and powerful. Whether it's for marketing materials, presentations, or social media, I use Canva's features to add flair and refinement to whatever I do. View my portfolio to see how I use Canva to transform ideas into eye-catching designs.

I am a Product Lister, and by careful creation and upkeep of product listings, I significantly increased online sales in Shopify and E-bay. Among my duties were: Product Data Entry: Provided precise product details, specs, and descriptions to the online store. SEO Optimization: To improve product titles, descriptions, and tags for increased search visibility, keyword research was used. Image editing: I improved the visual appeal and complied with platform requirements by editing and uploading top-notch product photographs. Inventory management: To prevent out-of-stock situations, stock levels were tracked and listings were updated to reflect current inventory. Pricing Strategies: Using data from sales and market research, competitive pricing strategies were put into practice. Content Creation: Developed engrossing product descriptions and bullet points that emphasized salient characteristics and advantages. Compliance: Verified that every listing complied with all legal and platform standards.

My area of expertise is video editing, and I approach each assignment with a creative flair and close attention to detail. I am very good at accurate cutting, fluid transitions, color correction, and audio synchronization. I am proficient with DaVinci Resolve, Canva, and CapCut. I use polished, expert editing to bring tales to life in everything from social media material to promotional videos. View my portfolio to get an idea of the influence and originality of my work.

I have a track record of successfully generating leads by using smart techniques to find and nurture potential customers. Using both online and offline channels, I designed focused marketing strategies in my prior employment in order to produce high-quality leads. I've tracked and managed leads all the way through the sales funnel using customer relationship management (CRM) systems. I am skilled in applying creative tactics to draw in the target audience and performing market research to find new company prospects. I have constantly exceeded lead generation goals and added to the expansion of the sales pipeline through excellent communication and relationship-building.

As a Data Entry Specialist for a year, my main gig was making sure all the data went into the system accurately and smoothly. I'd check and double-check everything to ensure it was on point. Keeping databases organized and up-to-date was my jam, and I made sure to hit those deadlines like a pro. And you bet, I always kept things hush-hush when dealing with sensitive info. Oh, and teamwork? You betcha! I was all about collaborating to keep the workflow going strong. Plus, I kept track of what worked and what could use some tweaking for even smoother sailing next time around.