Virtual Assistant

Managed all aspects of an online business, including order processing, inventory management, and logistics coordination. Handled customer service inquiries, resolved issues, and ensured high customer satisfaction. Ran social media advertising campaigns, generating leads and increasing brand engagement. Built and managed a Shopify store, including product listings and promotions.

Demonstrated products, provided customer support, and managed inventory in a fast-paced retail environment. Assisted customers in selecting the right products, leading to increased sales and customer retention. Handled data entry and maintained records of inventory and sales.

Managed calendars, scheduled appointments, and coordinated travel arrangements, ensuring efficient time management. Organized and maintained email inboxes, responding to inquiries and prioritizing tasks. Handled document preparation, data entry, and online research to support various business needs. Utilized tools such as Microsoft Office, Google Workspace, Asana, and Trello for seamless task management.

Successfully published multiple eBooks on Amazon KDP, including Kindle, paperback, and hardcover formats. Managed the entire process from content creation and editing to formatting, cover design, and uploading. Developed marketing strategies to promote books, including keyword optimization.

With four years of experience in the healthcare industry, I have developed a deep understanding of patient care and medical processes. I am skilled in providing compassionate care to patients, assisting with activities of daily living, and ensuring their comfort and well-being. My experience has honed my ability to communicate effectively with patients, families, and healthcare teams, fostering a positive and supportive environment. I am also adept at maintaining patient records, following healthcare protocols, and adhering to regulatory requirements, ensuring the highest standards of care and safety.